Dawn A. Houpt, CPCU, AIC, ARM

The Graham Company

Vice President of Claims




Dawn Houpt graduated from Lycoming College in 1986 with a Bachelor of Arts degree in BusinessAdministration and Economics. Upon graduation, she worked for a major insurance carrier before joining The Graham Company’s Claims Services Department in 1988. Houpt handled various levels of multi-line claims and was a Claims Supervisor at The Graham Company prior to her joining the Technical Development Department. As a member of the Technical Development Department, Houpt was responsible for the Training, Continuing Education, and Quality Assurance of the Claims Services Department.

While still a member of the Technical Development Department, Houpt was promoted to Claims Manager of the Claims Services Department. As Vice President of the Claims Services Department, Houpt is responsible for directing claims consultants in providing the highest level of claims services for our clients.

Houpt is a licensed Insurance Agent. She is also a Chartered Property and Casualty Underwriter (CPCU), has obtained the Associate in Claims (AIC) and Associate in Risk Management (ARM) designations provided by the Insurance Institute of America.

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